Shipping Policy

Order Processing

• Orders are processed within 1–3 business days after payment is received.
• Orders are not processed on weekends or holidays.

Shipping Times

• United States: 7–15 business days
• Canada: 8–18 business days
• International: 10–25 business days

Shipping times are estimates and may vary due to customs, carrier delays, weather conditions, or high-demand periods.

Order Tracking

• Tracking information will be sent via email once your order has shipped.
• Please allow 2–5 business days for tracking updates to appear.

Shipping Costs

• Shipping costs are calculated at checkout unless otherwise stated.
• Free shipping promotions may be offered on select products or orders.

Lost or Delayed Packages

• We are not responsible for delays caused by shipping carriers, customs, or incorrect shipping addresses provided by customers.
• If your package appears lost, please contact us and we'll do our best to assist.

Incorrect Address

• Customers are responsible for providing accurate shipping information.
• Orders shipped to an incorrect address provided by the customer may not be eligible for a refund or replacement.

Contact Us
If you have any questions about your order, please contact us at: glow.cosupport@gmail.com